Retention Services

An interactive way to learn
Eoserve Corp's online tutoring platform uses interactive whiteboard to work problems, simulations, assessments and other tasks. Our sessions are just like working face to face with a tutor. They are just more effective, convenient and fun.

Students can connect to a tutor instantly
As often as the student needs assistance or schedule future tutoring sessions with a preferred tutor and work on building their skills in needed subjects. There is no maximum number of sessions and the process can continue until the student has mastered the subject. Students can interact s one-on-one with a professional tutor in a secure web environment using their laptops or PC's, all they need is a web browser and broadband Internet connection - no special equipment or software is required.

Using the virtual whiteboard workspace
Both the tutor and student draw and write to share problems, solutions and explanations, and work with simulations and animations to maximize learning. Students can ask questions through the chat functionality on the same screen while the session takes place.

What We Provide

  • A consistent platform for online degree program students throughout their lifecycle at the university or college.
  • Constant contact with students to identify achievements or challenges during each term.
  • Maintain communication flow to all corresponding campus departments to ensure college and program information is properly disseminated to online degree program students.
  • Provides for simple, easy-to-follow escalation procedures in order to resolve student issues or challenges.
  • Organically identifies risk factors that may lead to attrition.
  • Maintain a Staff/Faculty web-portal enabling in order to enable college/university to monitor online degree program student progress and input suggestions or necessary changes.
  • 24/7 Dashboard reporting accessible from any computer to monitor student progress.
  • Trained staff and Technology solutions.
  • Retention specific CRM utilities capable of integration with college/university LMS.
  • Transparent Branding as the College/University Retention/Graduation oriented success team.
  • Constant contact with all enrolled online degree program students.
  • Technology – web- portal and dashboards with easy-to follow escalation protocols and at-risk student identification.